FAQ | Odd Products

Where can I learn more about your products?

You can explore our collection on our website or Instagram page, where we regularly post updates, product details, and customer reviews.

What kind of products do you offer?

We specialize in unique, hard-to-find products across various categories. Whether you're looking for creative gadgets, quirky home decor, or innovative accessories, we’ve got you covered.

How do I know my order has been placed?

Once your order is successfully placed, you’ll receive a confirmation email or message containing your order details.

Do you offer a return policy?

Customized items are non-returnable. However, we offer a 6-month repair service to ensure your satisfaction. If you encounter any issues, we provide two convenient options: Refurbishing Kit: We can send you a kit with the necessary tools and instructions for minor repairs. Repair by Us: You can ship the item back to us, and we’ll handle the repair. Return shipping costs will be the customer’s responsibility.

Do you have any special promotions or discounts?

Yes! Follow us on Instagram and subscribe to our newsletter to stay updated on exclusive offers, discounts, and new product launches.

How long does it take for delivery?

Delivery times depend on your location. Typically, orders are delivered within 5-7 business days.

What is your customer support like?

Our customer support team is highly responsive and available via: Email Shared mobile number Instagram DM WhatsApp support We’re here to assist you with any queries or concerns.

Do you ship internationally?

Currently, we ship only within [specify regions or countries you serve]. Stay tuned for updates on international shipping!

What is OddProducts?

OddProducts is a brand dedicated to offering the most unique and innovative products you can find. We carefully curate items that stand out in quality, functionality, and design.

Can I track my order?

Yes! We provide tracking details for every order so you can monitor its status from dispatch to delivery.

How do I claim the warranty for a product?

For warranty claims, simply contact our support team with your order details and proof of purchase. We’ll guide you through the process.

What payment methods do you accept?

We accept both Cash on Delivery (COD) and prepaid payments through secure online gateways.

What if I receive a damaged or defective product?

If you receive a damaged or defective item, please reach out to our support team immediately. We’ll arrange for a replacement or refund as per your preference.

How can I place an order?

You can order directly from our website or through our Instagram account. We’ve made the process simple and seamless for your convenience.

Can I cancel my order?

Orders can be canceled if they haven’t been shipped. Contact us as soon as possible if you need to cancel your order.

What warranty do your products come with?

Every product purchased from OddProducts is backed by a 6-month warranty. This ensures peace of mind and guarantees product quality.